Firmware updates for Out of Warranty and No Limited Warranty drives are not supported.Out Of Warranty and No Limited Warranty Internal Drives Clear picture of the drive label that include the manufactured date, make, model and serial number.Register the drive with the Western Digital Product Registration Service.There may be an update for some drives that are in warranty.ĭrives out of warranty are not supported. Western Digital and HGST Ultrastar drives have the final firmware installed at the build process normally. Western Digital and HGST Ultrastar Drives Internal Drive updates will come through the Dashboard installed on Windows. Western Digital does not provide an image to update WD brand color drives. There is no firmware update for WD brand color drives normally. WD and WD_BLACK brand color drives have the firmware installed at the factory.Īny update for WD brand color hard (HDD) or solid state (SSD) drives will come through the Dashboard installed on Windows. WD Blue, Green, Red, Purple, Gold, White Label, WD_BLACK HDD and SSD Drives OEM drives are sold to computer makers or distributors in bulk and are not supported by Western Digital. Original Equipment Manufacturer (OEM) Drives Removal of a drive from casing voids the warranty. Updating firmware of a portable or desktop drive casing or the drive inside may damage it. There is no firmware update available for portable or desktop drives. ![]() Is there a firmware update for the drive? Portable and Desktop Drives It does not mean an update is available or needed for one drive or the other. ![]() Two like drives may have different firmware as needed by the build process. Why does the same drive model have different versions? There is no need to upgrade it if the drive is working. Firmware controls the behavior of a drive.
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